Burkina Faso
ONLY A TRUE GLOBAL PARTNER
can give you access to the best the world has to offer.
If you’re ready to leap forward…
Language Proficiency
Cultural Compatibility
Quality & Efficiency
Industry Expertise
Robust Infrastructure
Economic & Political Stability
With the launch of Buzz INCC SARL in Ouagadougou, we are expanding our mission of empowerment into West Africa. Our operations in Burkina Faso are creating new employment opportunities, building technical skills, and helping young professionals participate in the global outsourcing market.
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Beyond job creation, we are committed to lasting social impact. That’s why 1% of all sales from our Burkina Faso operations go directly to Faso Mebo, a local initiative dedicated to improving community well being and advancing social development.
This dual focus, on both economic growth and community investment, ensures that every client partnership with Buzz INCC contributes to meaningful change in Burkina Faso.
BPO Operations
Buzz INCC Burkina Faso operates to our global benchmarks for security, quality, and uptime. Teams here provide the full suite of Business Process Outsourcing and Communication Center services offered across our network, including:
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Customer Experience: Inbound/Outbound Calls, Retention, Chat, Email, SMS
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Sales & Growth: Lead Gen, Warm/Cold Calling, Upsell/Cross-sell, Collections
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Back Office: Data Entry, Claims, Order Processing, Admin Support
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Specialized Support: Technical Support, Product Sourcing, Medical Interpretation
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Campaigns & Automation: Email/SMS/RVM campaigns, QA, reporting, and AI-assisted workflows
Our Burkina Faso site is built for consistency and scale, with trained team leads, QA/Compliance routines, and multilingual pods that mirror our other locations.
Why Burkina Faso?
Burkina Faso represents the next chapter of our global expansion. With a highly motivated workforce, strategic location in West Africa, and a strong demand for outsourcing services, we are committed to positioning Burkina Faso as a hub for African outsourcing.​​
Our Impact
We empower teams to achieve great things together.
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Job Creation – Hundreds of local jobs are being created, offering stable employment and career advancement opportunities for youth and professionals.
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Economic Growth – By establishing our BPO operations here, Buzz INCC drives foreign investment, strengthens the local economy, and attracts international business.
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Community Empowerment – Guided by our values, we support education, skills development, and inclusion of women and underrepresented groups to build a stronger society.
Our Global Reach
From Port-au-Prince to Santo Domingo, Miami, and now Ouagadougou, Buzz INCC sets the standard for reliable outsourcing services. Our network of 300+ professionals delivers:
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Multilingual Customer Support
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Technical Support & IT Helpdesk
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Inbound & Outbound Call Management
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Back-Office Processing
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Communication Systems Design
By expanding into Burkina Faso, we strengthen our global diversity, scale our service capacity, and reinforce our reputation as a trusted outsourcing partner worldwide.
Bilingual Advantage
Burkina Faso is a French-speaking country with a rapidly growing base of English-speaking professionals. This gives our Ouagadougou operations a unique competitive edge in servicing clients across:
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North America
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Europe
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Africa
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The Caribbean​
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With this French-English bilingual advantage, clients receive seamless, culturally aligned communication and customer support.​​
Partner With Us
Whether you are a government agency, NGO, or private company, Buzz INCC SARL Burkina Faso offers the people, tools, and systems to help you succeed.
By working with us, you are not only gaining a partner in efficiency — you are also fueling job creation, economic development, and social progress in West Africa.
Get in touch today to explore outsourcing opportunities with Buzz INCC Burkina Faso.