Buzz INCC logoBuzz International Network
Communication Center (Buzz INCC)
Across 4 markets
A diverse operations team collaborating in a modern call center

Global operations, human connection

Your next chapter of growth starts with better backup.

From first hello to last-mile support, Buzz INCC gives ambitious businesses a capable multilingual team for the work behind the work.

Start with the right brief

Give the next step some shape.

A few details are enough to start a useful conversation.

Tell us what needs to move.

Share the shape of your operation. We’ll bring the right people into the first conversation.

We only use these details to respond to your request. We do not store submissions on this site.

The Buzz advantage

The right people. The right rhythm.

Built around your brief

Every operation starts with your goals, your customers, and the workflows that make your business distinct.

Multilingual by nature

English, Spanish, French, Creole, and more help your customers feel understood wherever they are.

Quality you can hear

Dedicated teams, clear processes, and quality controls keep every interaction useful and on-brand.

Ready for what’s next

From back-office support to automation, we give your growth room to become the next version of itself.

350+

staff members

Our impact

350+ people. A mission beyond the service.

Buzz INCC is a social-economic change company. Every service outsourced to us creates another job for people in Haiti, Burkina Faso, the Dominican Republic, and the USA.

AI, applied to your operation

More leverage. The same control.

We implement AI agents, AI super-agents, and custom CRM systems around the workflows your team already uses.

Explore AI services ↗

See the connection

A closer look at how we keep work moving.

Meet the mindset behind a BPO partner built for clear communication, capable teams, and the next operational challenge.

Customer support leaders collaborating around a table
Authentic Buzz INCC team photography

More than a contact center

Make space for the work only you can do.

Outsource the operational lift without outsourcing the relationship. Buzz INCC brings skilled people and practical systems together so your team can stay close to its core.

Meet the people behind the work ↗

Global presence

A network built to stay close.

Four points of presence give our partners the reach, resilience, and proximity to serve customers with consistency.

01

Haiti

Pétion-Ville · Growing BPO teams

02

Dominican Republic

Santo Domingo · Multilingual customer support

03

Burkina Faso

Connected teams · New opportunity

04

USA (Work From Home)

At-home platforms · Close to the market

Explore our locations ↗

Trusted by teams

Relationships that matter.

A selection of clients and partners who trust us with part of the work that keeps their businesses moving.

  • Natcom S.A.
  • World Food Program
  • Next Dental
  • Excel Medical
  • Stefanescu & Associates
  • Haitian American Chamber Of Commerce
  • Telus
  • LRC Group
  • Nationwide Equity Pros
  • Ayiti Home Link
  • Sankai Technologies
  • HT Vit
  • Sunlight Healthcare Academy
  • Dominium Institute
  • Next Generation Payroll
  • Luxe Motion

Frequently asked

The answers before the first conversation.

What services do you offer?+

We support customer experience, sales, marketing, inbound and outbound calls, chat, email, back-office, technical support, data management, custom CRM systems, and workflow automation.

Which languages do you support?+

Our operations support English, French, and Spanish (EN / FR / ES), with Creole and other languages available based on the brief.

How are AI agents and super-agents implemented?+

We start by understanding your workflow, rules, and control points. Then we integrate AI agents or super-agents into the systems your team already uses, with a measured path to rollout.

How does outsourcing create jobs and social-economic change?+

Every service outsourced to Buzz INCC creates another job opportunity for people in Haiti, Burkina Faso, the Dominican Republic, and the USA.

What is your pricing model?+

Pricing depends on the service, volume, hours, languages, and level of specialization. We build a clear brief before recommending the right operating model.

How do you protect data?+

Data security is part of the operating design: controlled access, documented workflows, training, and quality checks shaped around the nature of your operation.

How quickly can we onboard?+

Timing depends on complexity, systems, and training. We define the steps, owners, and launch rhythm together from the first conversation.

Where are you located?+

Buzz INCC operates from Haiti, the Dominican Republic, and Burkina Faso, with work-from-home platforms in the USA.

Start where you are

Your customers are already waiting.

Let’s talk ↗